Effective Date: June 20, 2025
Shipping Coverage
We currently ship across India from our facility in Tiruppur, Tamil Nadu. International shipping is not available at this time.
Processing Time
- Orders are processed within 1-2 business days
- Processing time may extend during peak seasons or promotional periods
- Custom orders may require additional processing time
Shipping Options
Standard Shipping (5-7 business days)
- Available across India
- Tracking information provided
- Suitable for most orders
Express Shipping (2-3 business days)
- Available in major cities
- Premium tracking service
- Additional charges apply
Shipping Charges
- Shipping costs are calculated based on weight, dimensions, and destination
- Shipping charges will be displayed at checkout before payment
- Free shipping may be offered on orders above a certain amount (as specified on website)
Shipping Address
- Please ensure your shipping address is complete and accurate
- We are not responsible for delays or non-delivery due to incorrect addresses
- Address changes after order confirmation may not be possible
Delivery Process
- Signature may be required for delivery
- If you’re not available, the courier will attempt redelivery or leave the package at a safe location
- Please track your package using the provided tracking number
Delivery Issues
- Contact us immediately if you experience delivery issues
- We will coordinate with the courier service to resolve any problems
- Replacement or refund will be offered for lost or damaged packages
Shipping Restrictions
- We do not ship to PO Box addresses
- Some remote areas may have extended delivery times
- Festival seasons may affect delivery schedules
Contact for Shipping Queries
WhatsApp: +91 95387 44610 (9:30am to 9pm Mon-Sat)
Email: support@melonboys.com
Phone: +91 95387 44610 (9:30am to 9pm Mon-Sat)
